Slingshot One-Lock Pump Foil Glide 1325 Wake Foil Package w/ Puddle Pumper V2 Board & 72cm Carbon Mast

Warranty

Slingshot offers a one-year warranty to the original purchaser on products purchased through authorized Slingshot dealers. The warranty period begins at the point of purchase (receipt required) and covers all manufacturing defects. Manufacturing defects are determined at Slingshot’s discretion. If a problem is deemed a valid warranty claim, Slingshot will decide whether to repair or replace the product. Please read our Complete Warranty Policy for full details. CLAIM PROCESS Our warranty process is streamlined and straightforward. We will respond to you as quickly as possible and do our best to get you taken care of fairly and on time. Please be aware, that the more information (including pictures) you provide, the easier it will be for us to process your claim and get you back on the water. If you are in the USA or Canada, please complete the Warranty Request Form. If you are outside the USA or Canada, please contact the shop or Slingshot Distributor you purchased your product through to process your warranty. To review a warranty claim, it's important that we receive all the necessary information from you. Your name and contact information. Product model, year, and size. Description of the issue. Detailed images of the issue with damaged area clearly identified (10MB file size limit) Receipt/proof of purchase clearly showing the date of purchase and dealer name. Once you have filed a warranty claim, you will receive an automated email response with a ‘ticket number’. We do our best to resolve warranty claims promptly. One of our Customer Service Reps will normally be in touch to discuss your claim. If the product is being returned to Slingshot Sports for review, all return shipping costs are the responsibility of the buyer. Slingshot will cover the return shipping of repaired or replaced items to you within the US and Canada. Additionally, we stock replacement parts for our current and some past products and have many helpful tech support videos about maintaining and repairing your gear.